Last updated: March 27, 2026
Welcome to Petrāah. By accessing or using our website petrāah.com (“the Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Website. These Terms are governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Petrāah is an AI-powered pet life operating system currently in pre-launch phase, operated by Pawsitive Petcare Pvt Ltd, Bengaluru, India. The platform is scheduled to launch on June 8th, 2026 (Best Friends Day). The Website currently serves as an information portal and waitlist registration system.
You must be at least 18 years of age to use this Website and submit personal data. If you are under 18, you may only use this Website with the verifiable consent of a parent or legal guardian, in accordance with the DPDP Act, 2023.
By joining our waitlist, you:
You may withdraw from the waitlist and revoke consent at any time by emailing contactus@petrāah.com.
Submitting a partnership inquiry does not constitute a partnership, joint venture, or business agreement of any kind. All partnerships are subject to separate formal agreements. Petrāah reserves the right to accept or decline any inquiry at its sole discretion.
Our website features an AI-powered chat assistant named Mitra. By using Mitra, you acknowledge:
All content on this Website — including text, graphics, logos, images, and software — is the property of Petrāah and is protected by the Indian Copyright Act, 1957, the Trade Marks Act, 1999, and applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Nothing on this Website — including content from the Mitra AI assistant — constitutes veterinary, medical, or professional advice. Always seek the advice of a qualified veterinarian for your pet’s health. Never disregard professional veterinary advice based on information from this Website. Petrāah shall not be liable for any decisions made based on information provided through this Website or Mitra.
The targeted launch date of June 8th, 2026 and all described features are subject to change without prior notice. Material changes will be communicated to waitlist members via email. Petrāah makes no warranties regarding the final feature set, pricing, or availability.
To the maximum extent permitted by applicable Indian law, Petrāah, its founder, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or reliance on any information provided.
You agree to indemnify and hold harmless Petrāah and its founder from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Website.
Your use of this Website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023.
Any disputes shall first be attempted through amicable negotiation. If unresolved within 30 days, the dispute shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Bengaluru. The language of arbitration shall be English.
These Terms are governed by the laws of India, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the DPDP Act, 2023. Subject to the arbitration clause, the courts of Bengaluru, Karnataka shall have exclusive jurisdiction.
If any provision of these Terms is found unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.
We reserve the right to modify these Terms at any time. Material changes will be communicated to waitlist members. Continued use constitutes acceptance.
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